Healthy Hair is a MUST in our Chair!

DaEssence of Perfection LLC
DaEssence of Perfection LLC
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  • Home
  • Her Story
  • Her Work
  • Shop
  • Book Online
  • Hair Loss Clinic
  • Payment Plans
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  • Virtual Hair University™
  • The Bridal Experience
  • Testimonials
  • Contact Us
  • Policies

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Policies

No Return / No Refund Policy

Effective Date: August 31st, 2017

At DaEssence of Perfection LLC., we want you to be happy with your purchase. Because of the nature of our products/services, all sales are final. We do not accept returns or provide refunds, exchanges, or store credit once a purchase has been completed.

No Returns or Refunds

Please carefully review your order before completing your purchase. Once an order has been placed and payment has been processed, it cannot be returned or refunded due to a change of mind, incorrect selection, or other personal preference.

Damaged or Defective Items

We understand that issues can occasionally occur. If you receive an item that is damaged, defective, or incorrect, please contact us within [48 hours] of receiving your order.

To help us resolve the issue, please provide:

  • Your order number
  • A description of the issue
  • Clear photographs or other documentation, if applicable

After reviewing the situation, DaEssence Of Perfection LLC. may, at its discretion, offer a replacement or another appropriate resolution for items that are confirmed to be damaged, defective, or incorrectly supplied.


Order Changes or Cancellations

If you need to change or cancel an order, please contact us as soon as possible. We will make reasonable efforts to accommodate your request, but an order cannot be changed or canceled once it has been processed or fulfilled.

Customer Responsibility

Customers are responsible for reviewing their order information, including product selection, quantity, size, color, shipping information, and any other applicable details, before completing their purchase.


Policy Exceptions

Any exception to this policy is made solely at the discretion of DaEssence of Perfection LLC.  and does not create an obligation to make future exceptions.

This policy does not limit any rights or remedies that cannot legally be waived under applicable law.


Questions

If you have questions about this policy or your order, please contact us at:

DaEssence of Perfection LLC.
Email: info@DaEssenceofPerfection.com
Phone: 267.507.0677
Website: www.DaEssenceofPerfection.com

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DaEssence of Perfection LLC

267.507.0677

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 DaEssence of Perfection® LLC - All Rights Reserved.

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Textured Based Hair Reservations and Hair Education

Proper Care for Textured Hair: A Guide by Samantha B.

Whether you prefer in-person consultations, virtual sessions, or master classes, Samantha B. is your go-to expert for textured hair care. As a veteran in the beauty industry for two decades and a master educator for over seven years, you're in good hands. Remember, we value healthy hair, regardless of how you choose to wear it. Plus, we never overbook and always prioritize your experience.

Book a Reservation